Delete your Innerbrook data
DRAFT – review by a qualified lawyer before publishing. Publish this page at a public web address (for example
https://innerbrook.com/delete-data) and use it in the Google Play Data safety form and in the app. It must name the app and developer exactly as they appear on Google Play.
App: Innerbrook
Developer: [DEVELOPER NAME AS SHOWN ON GOOGLE PLAY / APP STORE] ([COMPANY LEGAL NAME])
Last updated: [LAST UPDATED DATE]
On this page (8 sections)
The short answer
Innerbrook has no accounts, and our servers don't keep your conversations or memories. Everything Innerbrook saves is on your phone, so you can delete it yourself, at any time, in a few seconds. You don't need to contact us or prove who you are.
1. Delete everything on your phone
- Open Innerbrook.
- Tap the heart icon (What Innerbrook remembers).
- Scroll to the bottom and tap Forget everything.
- Confirm by tapping Forget everything again.
This permanently deletes, from that phone:
- all memories (things you chose to let Innerbrook remember);
- all next steps and check-ins ("It helped", "A little", "Didn't get to it");
- all conversation records (when a conversation ended, which mode you used, and how you said you felt); and
- your settings (language, voice and listening preferences).
This can't be undone. We don't have a copy, so we can't restore it.
2. Delete just one memory
Open What Innerbrook remembers and tap Forget next to the memory you want to remove.
3. Uninstall the app
Uninstalling Innerbrook from your phone also deletes everything the app stored on that phone.
4. The conversation you're having now
Innerbrook doesn't save conversations to your phone. The current conversation disappears when you tap I'm done for now and finish, or when you close the app.
5. Using Innerbrook in a web browser
In the web app, open Memory, choose Forget everything, then Yes, forget everything. You can also clear this site's data in your browser's settings. Either way, this deletes what Innerbrook saved in that browser.
What about data outside your phone?
| Where | What | What happens |
|---|---|---|
| Innerbrook server | Your conversation text, while each reply is being prepared | Not stored. It is used to get a reply and then discarded, usually within seconds. There is nothing for us to delete. |
| Innerbrook server: reported replies | Only if you used Report on a reply: that reply's text, the reason, your note and app language | Kept for [REPORT RETENTION PERIOD, e.g. 90 days] to review safety, then deleted automatically. Reports carry no identifier, so we can't find "your" reports by name; if you want one removed sooner, email us the reply text and roughly when you sent it. |
| Anthropic (the company that provides Innerbrook's AI) | Conversation text sent to write replies and run safety checks | Deleted automatically within 30 days. Kept for up to 2 years only if its automated safety systems flag it for possible misuse, or if the law requires. It isn't linked to any account or identifier of yours, and it is never used to train AI models. |
| Our hosting provider's technical logs | IP address, date and time, request type, and device or app information (no conversation content) | Deleted automatically after [LOG RETENTION PERIOD], which Indian law requires us to keep (see our Privacy Policy, section 9). |
| [Voice provider, if used] | Innerbrook's reply text only | [Deleted after [PERIOD] under the provider's terms.] |
| Apple or Google (speech recognition on your phone) | Your voice, if your phone sends it to them to turn into text | Handled under Apple's or Google's own privacy settings. You can review or delete it in your Apple or Google account settings. |
| Emails you sent us | Your email address and message | Deleted [2 years] after your request is closed, or sooner if you ask (unless the law requires us to keep it). |
Contact us about deletion
If you have a question, or want us to delete an email conversation with us, write to hello@innerbrook.com with "Delete my data" in the subject line.
- We'll acknowledge your request within [7] days and complete it within 30 days.
- Because we have no accounts, we usually can't identify your conversations in technical logs or at Anthropic. Those copies are deleted automatically as described above. If you can tell us the approximate date and time you used Innerbrook, and your IP address if you know it, we'll check our logs and delete anything we can link to you, unless the law requires us to keep it.
- If you're not satisfied, contact our Grievance Officer, [GRIEVANCE OFFICER NAME], at [GRIEVANCE OFFICER EMAIL]. See section 12 of our Privacy Policy for how complaints work.